Privacy Policy
1. General Information
We respect your privacy and strive to protect your personal data. This Privacy Policy explains what personal data we collect through our website, the purposes for which we use it, how long we retain it, and your rights regarding its processing.
Personal data is processed in accordance with the General Data Protection Regulation (GDPR) and applicable laws of the Republic of Croatia, including the Act on the Implementation of the General Data Protection Regulation (Official Gazette No. 42/18).
Data controller:
STUDIO ALTRO, trade for marketing and services
Address: Stonska 1a, 10000 Zagreb, Croatia
Email: studio@altro.hr
2. What Personal Data Do We Collect?
Data You Voluntarily Provide
When you contact us via the contact form or email, we may collect your first and last name, email address, telephone number, and any other information you include in your message. We use this data to respond to your enquiries and communicate with you.
Data Collected Automatically
When you visit our website, technical data may be collected, such as your IP address, device and browser type, pages visited, and information about how you use the website.
Depending on your consent preferences, certain data may be collected through Google Analytics 4. We use this data to monitor website traffic and understand how visitors use our website.
3. Why Do We Use Personal Data?
We use personal data to:
- Respond to your enquiries and communicate with you
- Ensure the proper and secure operation of our website
- Remember your preferences, such as your selected language
- Analyze website traffic and how the website is used
- Improve the content and functionality of our website
4. Legal Bases for Processing
We process personal data where necessary to respond to your enquiries and ensure the operation and security of our website, and, with your consent, to analyze website traffic.
5. Cookies
Cookies are small text files stored on your device when you visit a website. We use necessary cookies to ensure the proper functioning of our website and remember certain preferences, such as your selected language. With your consent, we also use analytics cookies to understand how visitors use our website and to improve its content.
Necessary cookies
moove_gdpr_popup– stores your cookie consent preferencespll_language– remembers your selected website language
Analytics cookies
_ga, ga*– Google Analytics cookies used to distinguish users and analyze website traffic and usage
You can change your cookie settings through the consent management tool on our website or through your web browser settings.
6. How Long Do We Retain Personal Data?
We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, unless a longer retention period is required or prescribed by law.
7. How Do We Protect Your Personal Data?
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction, alteration, or unauthorised disclosure.
8. Your Rights
Depending on the circumstances of the processing, you have the right to:
- Request access to your personal data
- Request the correction of inaccurate or incomplete data
- Request the erasure of personal data where the legal requirements are met
- Request the restriction of processing
- Object to processing based on legitimate interests
- Request data portability where the legal requirements are met
- Withdraw your consent at any time where processing is based on consent
- Submit a complaint to a data protection supervisory authority
To exercise your rights, you can contact us using the email address provided in this Privacy Policy.
You may also protect your rights by contacting the Croatian Data Protection Agency (AZOP), azop.hr.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in how our website operates or changes in applicable laws.
The updated version will be published on this page, together with the date of the latest revision.
10. Contact
If you have any questions about this Privacy Policy or the processing of personal data, you can contact us at:
STUDIO ALTRO
Stonska 1a, 10000, Zagreb, Croatia
studio@altro.hr
Last updated: 16 October 2026