Privacy Policy
STUDIO ALTRO, trade for marketing and services, respects the privacy and security of its users, and of all of the visitors of its website. This Privacy Policy will explain how we use the personal data we collect from you when you use our website at https://www.altro.hr/.
If you do not agree with our policies and practices, please do not use our website. If you still have any questions or concerns, please contact us using the details provided in the section How can you contact us?
What data do we collect?
We collect the following data:
- Personal identification information (name, email address, phone number, etc.) you directly and voluntarily provide us with when you contact us through our website or sign up for our newsletter.
- Information automatically collected when you visit, use, or navigate our website, such as your IP address, browser, and device characteristics, operating system, language preferences, country, information about how and when you use our website, etc. This information does not reveal your specific identity (like your name or contact information) and is primarily needed to maintain the security and operation of our website as well as for our internal analytics and reporting purposes.
How will we use your data?
We will only use your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law (EU General Data Protection Regulation /GDPR). Such valid reasons include:
- Providing you with the requested service.
- Responding to your inquiries/offering you support (solve any potential issues you might have with the requested service).
- Sending you marketing and promotional communications (if you give us prior consent to send you marketing emails).
- Identifying usage trends (to better understand how our website is being used so we can improve it).
- Complying with the law (if we need to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved).
Do we use cookies?
When you visit our website, we collect information from you automatically through cookies.
Cookies are small data files placed on your computer or mobile device when you visit a website. They collect standard Internet log information and visitor behavior information and are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
How do we use cookies?
Cookies set by the website owner are called “first-party cookies”. Cookies set by parties other than the website owner are called “third-party cookies”. Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interest of our users to enhance the experience on our website. Third parties serve cookies through our website for advertising, analytics, and other purposes.
Analytics and customization cookies: We use Google Analytics cookies that collect information to help us understand how our website is being used and how effective our marketing campaigns are, or to help us customize our website for you.
Advertising cookies: We use Google Ads cookies to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
How you can manage cookies?
You have the right to decide whether to accept or reject our cookies by using the Cookie Consent Manager in the notification banner on our website.
You may also set your web browser controls to accept or refuse cookies. For more information on this, visit your browser’s help menu or allaboutcookies.org.
If you choose to reject cookies, some of our website features may not function as a result.
How long do we keep your data?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
How do we keep your data safe?
We have implemented appropriate and reasonable technical and organizational security measures designed to protect your personal information from unauthorized or unlawful handling, as well as from accidental loss, destruction, or alteration.
Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the website within a secure environment.
What are your data protection rights?
We would like to make sure you are fully aware of all of your data protection and privacy rights. You are entitled to the following:
The right to access – You have the right to request access to personal data that we are collecting about you and obtain a copy of it.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or to complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer you the data that we have collected, under certain conditions.
We will consider and act upon any request in accordance with applicable data protection laws. If you would like to exercise any of these rights, please contact us at our email: studio@altro.hr.
Withdrawing your consent – If you have agreed to receive marketing emails, you have the right to withdraw your consent at any time.
You can opt out of our marketing and promotional communications by clicking on the unsubscribe link in the emails that we send you or by contacting us at studio@altro.hr. You will then be removed from the marketing lists. However, we may still communicate with you – for example, to send you service-related messages that are necessary to respond to service requests, or for other non-marketing purposes.
Do we make updates to this Privacy Policy?
We keep our Privacy Policy under regular review and place any updates on this web page.
How can you contact us?
If you have any questions about our Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at:
studio@altro.hr
Or write to us at:
Studio Altro, trade for marketing and services
Stonska 1a
Zagreb, 10 000
Croatia
